Lightning-fast trustless Bitcoin Swaps

Frequently Asked Questions

Everything you need to know about swapping with Satora

What is Satora?

Satora is a trustless, non-custodial Bitcoin swap service. You can swap between Bitcoin (on-chain, Lightning, Arkade) and EVM tokens like USDC, USDT, WBTC across multiple chains -without giving up custody of your funds.

Do I need to create an account?

No. Satora generates a local wallet in your browser. There are no accounts, emails, or KYC. Just open the app and swap.

Which chains are supported?

Bitcoin (on-chain & Lightning), Ethereum, Arbitrum, Polygon, Base, Optimism, Avalanche, Linea, Sonic, and more via CCTP and USDT0 bridges.

How do fees work?

Fees are shown transparently before every swap. They include a small protocol fee, network fees, and optional gasless fees for EVM sources. There are no hidden charges.

What happens if a swap fails?

Satora uses atomic swaps -if something goes wrong, your funds are automatically refunded. You can track the status and trigger refunds from the swap detail page.

How do I back up my wallet?

Your wallet is protected by a 12-word recovery phrase. You can view, copy, or download it from the settings page. Store it safely offline -it's the only way to recover your funds.

How do I get support?

You can reach our 24/7 support team via email at support@satora.io or through the Get Support button in the app header and settings. We also have comprehensive documentation at docs.satora.io.

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